I was reading a recent article from the New York Times titled "Make Sure the Problem Is Not in Your Chair" and thought of some of the interesting issues that have been presented to me as a systems technician over the years.  Issues like getting calls from users asking "Where is the "any" key?" when their application asks "Press any key to continue".  The article talked about how users will unknowingly damage their computers.  I know many people that have laptops (my daughter included) that wi...
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